Terms and Conditions of Use

  1. INTRODUCTION
  • The terms and conditions outlined here will govern your use of this website.
  • You accept these terms and conditions in full by using this website.
  • If you disagree with any of the terms and conditions set out here, you must not use the website.
  • By registering with our website or submitting any information to it, you are agreeing to these terms and conditions.
  • To use this website, you must be at least 18 years of age. By using it, you are agreeing to these terms and conditions and confirm that you are at least 18.
  • We use cookies on the website, so you consent to our use of cookies when you use our website. Our use of cookies is outlined in our privacy policy.
  1. COPYRIGHT NOTICE
  • Copyright © Your Certified Expert.
  • We own and control the copyright and intellectual property rights on our website and the material on our website.
  • The copyright and intellectual property rights on our website are reserved.
  1. LICENCE TO USE OUR WEBSITE

On our website, you may:

  • View webpages in a web browser.
  • Download webpages for caching in a web browser.
  • Print pages off.
  • Stream videos.
  • Use our search bar.

However, this is subject to further provisions:

  • You must not download any material from our website except for the purposes listed above.
  • You are only permitted to use our website for your own business or personal needs, not for any other purpose.
  • You must not edit or make changes to any of our website material.

If you don’t own or control the relevant rights to the materials, you must not:

  • Rent, sell, or sub-license our materials.
  • Show our material in public.
  • Republish our material in any way.
  • Exploit our material for commercial uses.
  • Redistribute our material.

We reserve the right to restrict access to our website at all times. You must not attempt to bypass any restrictions we put in place.

  1. ACCEPTABLE USE OF OUR WEBSITE

All data and information you supply us with through our website or in relation to our website must be true, accurate, current, complete, and not be misleading in any way.

You must not use data you have collected from our website to contact companies, other persons, or entities.

You must not:

  • Use our website to cause damage to its performance, accessibility, or availability.
  • Use our website for unlawful, fraudulent, harmful, or illegal purposes or activities.
  • Use our website to store, copy, host, use, or distribute any spyware-related material, which includes computer viruses, Trojan horses, keystroke loggers, rootkits, worms, or any other malicious software.
  • Access our website using any spider, robot, or automated methods except for search engine indexing.
  • Use data collected for direct marketing, which includes direct mail, SMS, email, and telephone marketing.
  • Perform any systemic or automated data collection in relation to this website without written consent.
  • Violate the robots.txt file for our website.
  1. ENQUIRIES
  • The website contains contact information and a contact form that you can use to get quotes from our carpentry, electrician, property maintenance, and plumbing professionals.
  • The information you provide will then be supplied to our carefully chosen partners in your local area (the supplier).
  • Any call-back requests you make will be passed on to the supplier.
  • For each enquiry that we pass on to the supplier, we will earn a fee.

In using our website, you acknowledge that:

  • Your Certified Expert is not a party to any contract for the sale or purchase of services or goods that you enter into with a supplier.
  • We will not be liable to you for any loss or damage that may arise from you using the supplier’s website, entering into a contract, or for any information that was provided to you by a supplier.
  • We are not responsible for enforcing any contract you agree with a supplier and will not mediate between the two parties.
  1. ACCOUNTS AND REGISTRATION
  • If you wish to register as a supplier on our website, you must be a resident of or situated in the UK.
  • You can register for an account by completing and submitting the account registration form.
  • You must not share your account details with anyone else or let them use your account to access the website.
  • If you become aware of any unauthorised use of your account, you must contact us immediately in writing.
  • You must not use another person’s account to access the website unless you have their express permission to do so.
  1. LOGIN DETAILS
  • When you register for an account with us, we’ll give you a user ID and password.
  • Your user ID must not mislead and must adhere to the rules we set out in Section 10.
  • Your account or user ID must not be used to impersonate another person.
  • Your password must be kept strictly confidential.
  • Notify us immediately in writing if your password has been compromised or disclosed to another person.
  • You are responsible for any activity that happens on our website due to failure to keep your password confidential. You may be held liable for any losses in this instance.
  1. ACCOUNT SUSPENSION AND CANCELLATION
  • You may cancel your account at any time by contacting us via our contact page.
  • We may cancel/suspend/edit your account or its details at our discretion at any time without explanation or notice.
  1. LICENCE – YOUR CONTENT
  • ‘Your content’ refers to all materials and works (including images, graphics, videos, text, and other materials) that you submit to our website for storage or publication via our website.
  • By submitting materials to our website, you grant us a worldwide licence to reproduce, store, use, adapt, distribute, and publish your content in any existing or future media.
  • You grant us permission and the right to sub-license these rights.
  • You grant us permission and the right to take action for the infringement of our rights granted in this section.
  • You waive your moral rights in your content to the maximum extent permitted by law.
  • Without prejudice to our other rights stated in these terms and conditions, if you breach the provision in any way or if we reasonably suspect that you have breached them in any way, we may unpublish, edit, or delete any or all of your content.
  1. RULES – YOUR CONTENT

Your content must not be unlawful and must not infringe on anyone’s legal rights or give rise to legal action against any person. You agree that your content will comply with these conditions, and it must not:

  1. Be indecent or obscene;
  2. Be maliciously false;
  3. Be libelous;
  4. Infringe copyright, moral right, trademark right, design right, database right, right in passing of, or any other intellectual property right;
  5. Infringe right of privacy or right of confidence under data protection laws;
  6. Incite the commitment of a crime or criminal activity;
  7. Give negligent advice;
  8. Be in breach of any court order or be in contempt of court;
  9. Be blasphemous;
  10. Breach religious or racial hatred discrimination law;
  11. Breach any contractual obligation owed;
  12. Depict explicit, graphic, or gratuitous violence;
  13. Breach any official secrets legislation;
  14. Be misleading, false, inaccurate, or untrue;
  15. Be spam;
  16. Be offensive, fraudulent, abusive, harassing, menacing, antisocial, deceptive, threatening, inflammatory, hateful, or discriminatory;
  17. Be sexually explicit, lewd, pornographic, or suggestive;
  18. Contain information or advice that may be acted on which could cause injury, illness, death, or any other damage or loss;
  19. Cause anxiety, annoyance, or inconvenience to a person;
  1. REPORTING ABUSE

If you see any unlawful activity or material on this website or anything that breaches the terms and conditions, please inform us via email or our contact form as soon as possible.

  1. LIMITED WARRANTIES

We reserve the right to change or discontinue our services on this website at any time without explanation at our sole discretion. In this case, you will not be entitled to compensation.

We don’t represent or warrant the following:

  • The accuracy of information published on this website.
  • This website or service will remain available.
  • The material on this website is up to date.

To the maximum extent permitted by applicable law, we exclude all representations and warranties that relate to the subject matter of these terms and conditions, our website, and the use of our website.

  1. LIMITATIONS AND EXCLUSIONS OF LIABILITY
  • Where the information and services on the website are provided for free, we will not be liable for any loss or damage.
  • We will not be liable to you for any business losses, which include damage to or loss of profits, revenue, income, production, use, savings, anticipated savings, commercial opportunities, goodwill, contracts, or business.
  • We will not be liable for corruption or loss of database, data, or software.
  • We will not be liable for any indirect or consequential damages or loss.
  • We will not be liable for any losses that come from events that are out of our reasonable control.

By using this website, you accept that we have an interest in limiting the liability of our employees, and you acknowledge that we are a limited liability entity. You agree not to bring any personal claim against our employees with respect to any damages or losses you suffer when using our website or as a result of these terms and conditions.

Nothing outlined in the terms and conditions will:

  1. Exclude or limit liability for fraudulent misrepresentation or fraud
  2. Exclude or limit liability for personal injury or death resulting from negligence
  3. Exclude liabilities that may not be excluded under applicable law.
  4. Limit any liabilities in any way that is not permitted under applicable law.

The exclusions and limitations of liability set out in these terms and conditions include liabilities arising in tort, contract, and breach of statutory duty except to the extent expressly provided otherwise.

  1. INDEMNITY

By using this website and our services, you indemnify us and agree to keep us indemnified against any damages, costs, losses, expenses, and liabilities incurred or suffered by us that come from your use of our website or your breaching these terms and conditions.

  1. BREACHING OUR TERMS AND CONDITIONS

If you breach the terms and conditions set out on this website in any way, we might:

  1. Send you formal warnings.
  2. Suspend your access to the website temporarily.
  3. Ban you from accessing the website on a permanent basis.
  4. Block any devices using your IP address from being able to access the website.
  5. Contact your internet service provider and ask them to block your access to the website.
  6. Bring legal action against you.
  7. Delete or suspend your account.

If we block your access to our website in any way, you must not take action to bypass this, and you must not create another account to gain access to our website or services.

  1. THIRD-PARTY WEBSITES
  • The website includes links to third-party websites. These links are not to be seen as recommendations.
  • We do not control the content on third-party websites.
  • We accept no responsibility for the information that third-party websites include on their web pages and will not be liable for losses or damages that result from this.
  1. TRADEMARKS
  • Our logos and other unregistered and registered trademarks are trademarks that belong to us. We do not give anyone permission to use these trademarks. Doing so may infringe on our rights.
  • Any third-party unregistered and registered trademarks shown on this website are the property of their respective owners. Unless otherwise stated in these terms and conditions, we are not affiliated with or endorse any of the holders of these rights.
  1. VARIATION
  • The terms and conditions may be revised.
  • Any revised terms and conditions will apply to the website from the date they are published.
  1. ASSIGNMENT
  • By using the website, you agree that we may transfer, sub-contract, assign, or deal with our rights and obligations under these terms and conditions.
  • You must not transfer, sub-contract, assign, or deal with any of your rights and obligations under these terms unless you have prior written permission from us.
  1. SEVERABILITY
  • If a court or other competent authority determines that a provision of these terms and conditions is unlawful or unenforceable, the other provisions outlined will continue in effect.
  • If any provision that is found to be unlawful or unenforceable would become lawful and enforceable if deleted, it will be deleted, and the rest of the provision will continue.
  1. THIRD-PARTY RIGHTS
  • Any contract entered into under these terms and conditions is for your benefit and our benefit. It is not intended to benefit or be enforceable by a third party.
  • The exercise of our and your rights under a contract under these terms and conditions is not subject to the consent of a third party.
  1. ENTIRE AGREEMENT

These terms and conditions, as well as our privacy and cookies policy, shall constitute an agreement between you and us in relation to how you use the website. It shall supersede any previous agreements in relation to your use of the website.

  1. LAW AND JURISDICTION
  • The terms and conditions listed will be governed by English law.
  • Any disputes about these terms will be subject to the non-exclusive jurisdiction of the courts of England.